I’m a Senior Product Designer with over 6 years of experience designing complex internal systems in FinTech and e-commerce. I optimized the delivery monitoring process and parcel pick-up operations for the biggest logistics platform in Eastern Europe. Designed a SaaS platform in the gambling industry to manage workflows, detect fraud, and enforce limitations. Built a mobile app and back office from scratch for a neobank. Improved conversion to installs and crypto exchanges in a crypto wallet.
Vladislav
Hi, I'm
Samokat
Service for calculating delivery cost in SberLogistics
Problem: Client tariff data was scattered across different services, and making changes required backend developers, which made the process expensive and inefficient. Operators didn’t have centralized access to manage tariffs and solve urgent tasks.
Task: Research the process of managing client contracts and design a solution that reduces user journey steps and lowers the cost of task completion.
Result: I designed an interface that allows users to update client contracts in just a few clicks — instead of going through long and expensive communication with developers.