Senior Product Designer with 7 years of experience in FinTech and EcomTech. Worked on trading and neobanking platforms, logistics systems handling 1M+ daily orders, crypto wallets, and internal SaaS tools. Skilled in UX research, data-driven design, design systems, and complex process optimization.
Vladislav
Hi, I'm
Samokat
Delivery cost calculation service for a logistics platform with 1M+ daily orders
Problem: Client tariff data was scattered across different services, and making changes required backend developers, which made the process expensive and inefficient. Operators didn’t have centralized access to manage tariffs and solve urgent tasks.
Task: Research the process of managing client contracts and design a solution that reduces user journey steps and lowers the cost of task completion.
Result: I designed an interface that allows users to update client contracts in just a few clicks — instead of going through long and expensive communication with developers.